ICT Holiday Support Services

Important maintenance and upgrades need to take place to our IT server room. This will result in the school’s IT operation systems and internet connectivity being down during this period, including our websites.

To lessen disruption to the various campuses we have scheduled for this work to be done during the holidays, from the 18th December to 22nd December 2017. All IT systems will not be operational during this period, including WiFi connectivity, Internet and server access.

Thank you for your understanding.

For your reference also please note below the holiday times of the Help Desk and other important information regarding laptop support.

Tech Desk Office

Operation Hours/Procedures during School Holidays

Tech Desk office on Campus CLOSED between Wednesday 13 Dec 2017 – Monday 08 Jan 2018

Tech Desk office on Campus OPEN between Monday 04 Dec 2017 – Tuesday 12 Dec 2017 and again between Tuesday 09 Jan 2018 – Tuesday 16 Jan 2018

For all hardware support requests, kindly contact Dell Call Centre (080 016 7000)

If parts need to be replaced an engineer will schedule a next-business-day appointment with you at your home or venue of your choice.

Should you experience software problems during this period, use Windows repair tools inside Windows to fix error.

If you are unsuccessful in resolving your Laptop problem, please contact:

Bytes Managed Services on 011 373 4248 (Carmi Africa)

Or Infinetix on 072 599 9221